but it is a highly regarded directory (at least by reputation). If your website is not listed, there is an onus attached to this.
We list about 5 million sites. How many sites are there out there on the web?
According to Google they index 8,000 million pages @ say 4 pages average a site - 2,000 million. [60 million???]
So we list just 1 in every 400 sites - if you are not listed then in the great scheme of things it is not that important.
a website's lack of inclusion is no statement about the quality or utility of the site
If it is one of the 1,980,000,000 we haven't yet reviewed then its lack of inclusion means nothing. If it is one of the 15,000,000 odd we have reviewed and found to be spam and lacking in unique content then its lack of inclusion is of significance to those who care about such things.
that submissions can in some cases take years to be reviewed.
Good point.
concerned that the editors' replies sound a bit sarcastic
Many editors are likewise concerned. It doesn't do the image much good but then a good majority of visitors to this site in particular are not entirely honest when they ask questions here - it kinda gets on your nerves continually dealing with the liars and cheats and the innocent sometimes get caught in the crossfire. It shouldn't happen though.
DMOZ does not appear to have any clear accountability for why, what, where, when or how they list sites or choose their editors.
Actually it does but we seem not to be able to get the message over very effectively. It is a question of who we are accountable to really. Whether you think it is right or wrong editors do not see themselves as accountable to webmasters, end of story. We are accountable to our fellow editors and there is an incredible audit trail of everything we do, 99% of that available to every editor from Day 1. If an editor joins tomorrow they can see every single one of the 23,000 odd logged editing actions I have done complete with dates and times. We are also accountable to the owners, Netscape/AOL to manage the project according to guidelines they oversee - if we don't they can pull the plug on the servers. And we are accountable to our users. Those who use us directly and those who use our data. Accountable for the integrity of the listings. If we fail to satisfy them then they stop using us.
Oddly enough they can be quite dismissive about even the idea that the people whose lives they want to rearrange should have a say in the matter.
Perhaps we don't explain ourselves clearly enough - I suspect many people think we are a website listing service and editors have set tasks and targets like in 99.9% of conventional, even voluntary organisations. DMOZ is quite unique and therefore it is hardly surprising if people don't understand the concepts.
They often start of with a sarcastic remark (Is DMOZ a wife-beater?) and proceed on the assumption they have therefore proved their point.
It is up to us to persuade them they are incorrect - there is a lot of misinformation about us out there, sometimes maliciously distributed, which clouds peoples perceptions. Trolls apart, responding to sarcasm with sarcasm or flames is not the way to really get over the true message, all it does is harden misconceptions.