mail address staff@dmoz.org doesn't work anymore

Oleh

Member
Joined
Apr 20, 2007
Messages
8
Here is what I've got when I have tried to write you a letter:
The original message was received at Fri, 20 Apr 2007 18:04:46 -0400 (EDT)
from imo-m25.mail.aol.com [172.20.107.71]


*** ATTENTION ***

Your e-mail is being returned to you because there was a problem with its
delivery. The address which was undeliverable is listed in the section
labeled: "----- The following addresses had permanent fatal errors -----".

The reason your mail is being returned to you is listed in the section
labeled: "----- Transcript of Session Follows -----".

The line beginning with "<<<" describes the specific reason your e-mail could
not be delivered. The next line contains a second error message which is a
general translation for other e-mail servers.

Please direct further questions regarding this message to your e-mail
administrator.

--AOL Postmaster



----- The following addresses had permanent fatal errors -----
<dmozteam@aol.com>

----- Transcript of session follows -----
... while talking to air-xa01.mail.aol.com.:
>>> >>> RCPT To:<dmozteam@aol.com>
<<< 552 dmozteam MAILBOX FULL
554 <dmozteam@aol.com>... Service unavailable



Reporting-MTA: dns; rly-xa06.mx.aol.com
Arrival-Date: Fri, 20 Apr 2007 18:04:46 -0400 (EDT)

Final-Recipient: RFC822; dmozteam@aol.com
Action: failed
Status: 5.2.2
Remote-MTA: DNS; air-xa01.mail.aol.com
Diagnostic-Code: SMTP; 552 dmozteam MAILBOX FULL
Last-Attempt-Date: Fri, 20 Apr 2007 18:05:02 -0400 (EDT)

I also believe that there is some problem with your system which should help users to update their site listings, because it have already passed more than a month and my site is still on the same WRONG category and has a descreption which is not truthful anymore. What should I do in that case?
 

nea

Meta & kMeta
Curlie Meta
Joined
Mar 28, 2003
Messages
5,872
I also believe that there is some problem with your system which should help users to update their site listings, because it have already passed more than a month and my site is still on the same WRONG category and has a descreption which is not truthful anymore. What should I do in that case?
Update requests are reviewed and processed by editors; while requests for updates are displayed prominently, their being reviewed is still subject to an editor deciding to work in the category in question.
 

crowbar

Member
Joined
Nov 7, 2006
Messages
1,760
Not all update requests are granted. Editors place sites in the most appropriate category, in their opinion, not in the category that the site owner desires to be in, and if a suggested description doesn't comply with our editing Guidelines, it won't be granted, either. :)

If it's been a month, then you've probably asked for something that isn't appropriate, and the request was denied, or as nea said, no editor has looked at it.
 

Oleh

Member
Joined
Apr 20, 2007
Messages
8
Okay, here is the deal:

There was a site for company which was selling machinery and other industrial products, so that site was placed in this category: http://dmoz.org/World/Ukrainian/Бізнес/Промислові_товари_та_послуги/ The site is: <url removed>


But later this company changed it's specialization and now it sells only cellular phones and accesories, so I decided that this directory: http://dmoz.org/World/Ukrainian/Покупки/Зв'язок/Мобiльнi_телефони/ would be much more approprice for the online store of cell-phones.

Please explain why I'm wrong?
 

motsa

Curlie Admin
Joined
Sep 18, 2002
Messages
13,294
No one said you were wrong or that your update request was rejected. As nea wrote, update requests are usually handled more quickly than site suggestions but still rely on an editor actually choosing to edit in the category in question. If the scope of the site has changed as you noted, then presumably the update request is still waiting for someone to review it.
 

Oleh

Member
Joined
Apr 20, 2007
Messages
8
2 weeks? How about 5?

motsa said:
No one said you were wrong or that your update request was rejected. As nea wrote, update requests are usually handled more quickly than site suggestions but still rely on an editor actually choosing to edit in the category in question. If the scope of the site has changed as you noted, then presumably the update request is still waiting for someone to review it.

Probably it does, but in the policy they say, that such requests can be handled UP TO 2 WEEKS, and I'm wating for 5 WEEKS already... That's why I'm worrying.
 

gimmster

Regional
Joined
Oct 29, 2006
Messages
436
but in the policy they say, that such requests can be handled UP TO 2 WEEKS
Where does it say that? II have not seen that hard two week figure quoted anywhere.
I'm assuming you are looking at the 'submission policies' link on the update page (based on the question wording) which leads to http://dmoz.org/add.html

The only vague time frame I see on that page is
Procedure After Your Site is Submitted
An ODP editor will review your submission to determine whether to include it in the directory. Depending on factors such as the volume of submissions to the particular category, it may take several weeks or more before your submission is reviewed.
 

Oleh

Member
Joined
Apr 20, 2007
Messages
8
so everything is fine?

So how long should I wait till I get any responce on that request? Could you please tell me?
 

informator

kEditall/kCatmv
Curlie Meta
Joined
Aug 19, 2003
Messages
1,697
Location
Sweden
We can´t tell you how long it takes because we ourselves don´t know how long it will take.
 

wing

Member
Joined
May 13, 2007
Messages
80
informator said:
So how long should I wait till I get any responce on that request?
Wait as long as it takes. Could be anywhere from a few weeks to a few years. My advice: stop worrying about it. You've done your bit, you've told us about the change. It will be updated when an editor gets around to it. There's nothing more you can do to speed the process up.
 
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