Message when submitting URL

charlesr · Sep 20, 2007

I recently submitted a new website on behalf of a client but recieved a message asking me to check that the text entred (in the security box) matched the text shown (or words to that effect). The text did match so is this just a standard message or could this suggest a problem?

chaos127 · Sep 20, 2007

If you get that message the suggestion did no go through, because the text you entered did not match what the system was intending you to see on the image. This might be because the image wasn't very clear. You can use the back button to try again with the same image, or start again to get a fresh image that may be clearer.

arubin · Sep 20, 2007

It has been reported that the back button doesn't work properly unless you then refresh. I haven't tried it, myself, but....

brmehlman · Sep 20, 2007

Using the back button fails. You get the same picture but even getting it right this time doesn't work. I tried.

Refresh gets you a new picture, but with some browsers or browser configurations it clears all the fields you've filled in. I strongly suggest a copy/paste to another window before refreshing so you don't have to type it all again.

charlesr · Sep 21, 2007

Many thanks all. I'll have another go. I knew it wasn't me.

Can I have a free butterfly please and what are the T-shirts like?

jrgx46 · Nov 17, 2007

Were you ever listed? I'm getting same message 3 attempts! Don't know if wise to keep submitting or not?
Thanks!

chaos127 · Nov 17, 2007

You site suggestion has only been received if you get the "Thank you for your suggestion" screen. Anything else and it hasn't gone through.

We believe that there is a bug that means if you fail a particular captcha image on the first attempt, that image will never work for you even if you enter the correct text on a subsequent attempt. Instead, go back to the form and use the refresh button to get a new image. Some browsers will keep the details you've entered, some won't (so you might want to save them first).

We've informed AOL staff of this problem some time ago, and they are atill (apparently) working on it.

charlesr · Nov 18, 2007

Have followed the advice and finally it worked. Many thanks all

surveyor spain · Jan 13, 2008

submission failed

adding 'submission failed' before the text box paragraph would solve this issue for everyone. I got the same and was hence unsure what to do next.

chaos127 · Jan 13, 2008

I agree, and a suggestion along those lines has already been made to staff. Editors do not have the ability to do anything about the CAPTCHA system, and unfortunately we're waiting on staff to address the problems that people have been experiencing.

informator · Jan 28, 2008

dominiquea · Feb 5, 2008

Solution explained

Thank you all

The key is to re-start it all from a fresh new webpage (I had the same problem 3 times, then registered on your forum where the answer is explained) - it will not work if you go back and refresh your page

When your submission goes through, you have a Thank you message (Submission Received - Your site submission has been received. - An editor will review your submission for inclusion in the directory......)

Also read: http://www.resource-zone.com/forum/showthread.php?p=252371#post252371

All the best

Message when submitting URL

charlesr

Member

chaos127

arubin

Editall/Catmv

brmehlman

Member

charlesr

Member

jrgx46

Member

chaos127

charlesr

Member

surveyor spain

Member

chaos127

informator

kEditall/kCatmv

dominiquea

Member