My Login does not work either - idmaster

I

idmaster

Member

Joined

Oct 4, 2007

Messages

8

• Oct 4, 2007

• #1

I am an editor and I cannot login as well. It seems I am getting the same issue as spacecake. Any suggestions?

 

jimnoble

DMOZ Meta

Joined

Mar 26, 2002

Messages

18,915

Location

Southern England

• Oct 4, 2007

• #2

It would help us to help you if you tell us:
- what error message you get when you try to log in to your dashboard.
- what error message you get when you request a password reminder at http://www.dmoz.org/cgi-bin/forgot.cgi

 

I

idmaster

Member

Joined

Oct 4, 2007

Messages

8

• Oct 9, 2007

• #3

No Error Message

There is no error message, it goes back to login screen everytime and after the 3rd time you try to login it gives this error:

401 Authorization required error.

 

M

motsa

Curlie Admin

Joined

Sep 18, 2002

Messages

13,294

• Oct 9, 2007

• #4

That generally means you're typing in the incorrect combination of editor name and password. Have you tried to request a password reminder as jimnoble suggested?

 

I

idmaster

Member

Joined

Oct 4, 2007

Messages

8

• Oct 10, 2007

• #5

I tried the password reminder and even the reinstatement form

I get this error

Error



Sorry, we cannot issue a password reminder to you at this time.
Please post in our unofficial public forums to ask for help, or contact a meta editor

 

jimnoble

DMOZ Meta

Joined

Mar 26, 2002

Messages

18,915

Location

Southern England

• Oct 10, 2007

• #6

OK, we need AOL's operations staff to fix that one. I'll report it (now done) and let you know when your account has been unscrambled. it could take a week or so.

 

jimnoble

DMOZ Meta

Joined

Mar 26, 2002

Messages

18,915

Location

Southern England

• Oct 12, 2007

• #7

Ops say they've fixed the problem with your account and have issued you with a new password. I've asked our system to send you a password reminder.

 

I

idmaster

Member

Joined

Oct 4, 2007

Messages

8

• Oct 12, 2007

• #8

Resend

I am yet to get the password but I imagine it is on its way. If you already sent it then try and send it again. My spam filter could have blocked it.

Thanks for you help.

 

shadow575

kEditall/kCatmv

Curlie Meta

Joined

Jul 26, 2004

Messages

2,485

• Oct 12, 2007

• #9

There may be an issue with the outgoing messages at the moment. Staff has been notified. If so, we wont be able to resend a password reminder until the problems are corrected.