Forums vary on the way they are run, some forums are very understanding and forgiving and everyone helps everyone else. By it's nature this forum cannot run that way. Responses are for the most part limited to editors, and only a small percentage of all ODP editors are willing to spend their time in here, and not every one of those editors is able to answer every question. From previous experience it was found that rigidity in forcing people to follow the posting guidelines was required - otherwise the forum was becoming completely out of control, and we were getting weeks behind in answering.
I can easily tell you that your request if formatted incorrectly, I could even choose to fix it for you, but that would require me to spend more of my time, and we think that posters have a certain responsibility to help us answer the question. Since I cannot actually answer your question [since I do not have access to the category], if I get you to format your question correctly, then that allows another editor to answer it faster.
By comparison, another forum where I post, anyone who posts incorrectly or in the wrong part of the forum, the post simply gets deleted with no answer and an automatic email sent. So here we are more forgiving that that.
Now what? I haven't gotten an email or any information about navigating through this. Where do I find that out??