Gosh, there are a lot of misconceptions that you listed here, and I want to address some of then -- not for the purpose of criticizing you, but to clear up a few things in case others read this thread.
Isn't the idea of the system to get sites added as smoothly as possible?
Yes, but adding sites to the directory is a completely different thing than processing submissions/suggestions from webmasters. We add thousands of sites each week, and a healthy percentage of them were never submitted by anyone.
It just seems to me the principle idea behind the system is to get sites reviewed and entered with the littlest effort and trouble.
Again, this presumes that we are some sort of listing service for webmasters. We are under no obligation at all to process suggestions in any given timeframe. Currently, the wait time for a given suggestion to be reviewed ranges from a few hours to more than 2 and a half years, depending upon a whole variety of factors.
I wasn't aware at the time that I resubmitted that It would result in our company being punished and forced to wait an additional months before anyone would look into why nothing has happened in 6 months.
No one is punishing you or your company. There is no "queue" of sites t be reviewed in the classic sense. We like to think of it as a pool. When editors decide to look at a pool of submissions, they ahve the option of sorting that pool a number of ways: by date submitted, by URL, by site name. Since resubmissions overwrite exisitng submissions (most fo the time), the only disadvantage of resubmitting is that if the editor chooses to sort by submission date, then the most recent date is the only one that shows.
As mentioned in another response, the six month rule deals only with the frequency in which people can come back here and ask for a status check. This is really for
your benefit, as the less time we spend answering repeat status requests, the more time we have to spend editing.
It's not like I just submitted yesterday and am expecting the site to be immediately reviewed.
You are correct. Your submission is in the pool, along with more sites that you could possibly imagine. Our commitment to you is twofold:
1. We will eventually look at your suggestion, but we won't make any false promises as to when that will be.
2. You are allowed to come back here every six months and ask for a status check; you can browse the category any time you wish.
In making this commitment to you, we can guarantee that you are being treated exactly like everyone else is being teated.
I hope this helps you, and others who read this thread, gain some perspective on how we do and do not operate.
Regards.