Is it possible that the submission got lost because of the re-ordering of the directory?
No, because you just receive a status report sayingthere is no change in status. That precludes it being lost.
I realize you people are volunteers and I appreciate your time, but is there any way anyone can contact a senior editor, or let me know how, or if anyone actually looks at the submissions in that category anymore?
You certainly have the right to contact any editor. However, let me set some expectations for you:
-- virtually none of the edirors will undertake an expedited site review as a result of an e-mail.
-- very, very few editors will even reply ot an e-mail from a submitter.
-- more than 200 editors can look at any given category, so the odds of you hitting the right eidtor with an e-mail are minute.
There hasn't been an editor listed on that page for a year.
Irrelevant and is addressed in our FAQ.
In the hopes of further setting your expectations, since review time often exceed two years, and in rare occasions take more than 3 years, your concerns, while understandable, are possibly misplaced. We have confirmed that we have received your submission and that is it waiting for review. Now all you can do is wait. There is really no way to influence the amount of time it takes us to review the submission, short of taking actions that would have a draconian impact on the future possibility of your site being listed.
Hope this helps.