I'm going to trust, from the manner in which you put together your post above, that you are a mature individual who can handle plain speaking without personalizing. I'f I'm mistaken, please read no further.
We've been in business since 1999 and have watched many resume distribution services (a concept of which we helped bring to the internet) come and go. Many services that are no longer doing business are still listed on the DMOZ.org site,
If you know of web sites that are still listed, and you know that they are out of business, and you've not told us about them, then you are a part of the problem, at least insofar as you've lost your right to complain about them being listed.
Imagine if I went to your website, used a feedback mechanism, and told you that a bunch of the recruiters you have are no longer in business, but did not offer a clue as to who I was talking about. Sure we have an automated link checker, and sure, we use our on Mark-20 eyeballs to check out as many sites as possible, but we are not to proud to take assistance. If you get a chance, take a look at the last 20 or so pages of postings and responses
in the abuse forum located here. You'll see that our seniormost editors work this discussion thread and try to jump on issues as soon as we learn about them -- just as you would if someone gave you feedback that you had specific problems.
It is the empty "you guys have a bunch of bad sites" type complaint that drives us nuts, because there is nothing we can do about it.
p.s. don't tell anyone I said this, but getting an editor active in a cat, cleaning out problem sites, often results in all or part of the submission pool getting cleaned out at the same time. Human nature and all that.
yet we have been given no feedback on why our site has or hasn't been review. No feedback on things we may need to change to get listed.
Not our job, not our mission, not our goal in life, not our responsiblity. Our editing guildelines are public, and we voluntarily staff this forum to give status checks. No where in ODP or on this forum do se commit to feedback or analysis.
Will you come iron my shirt before my next interview? I didn't think so.
Our customers have less than a 1 in 500 chargeback rate - that is a HUGE satisfaction rate compared to our competitors. We have been a member of the BBB Online for the last several years and have a perfect record with them.
Those are good things, and they reflect well upon you and your company, but we simply do not factor them in when we consider a web site. We look at the content of the web site and try to identify the content that is found there and not elsewhere on the web. If it is hidden, we might not find it. If it is not there, we can't very well find it.
Imagine, if you would, how long it would take us to list a website if we had to check out a company's bonafides? We'd go from thousands of sites added daily to tens of sites added daily.
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One of the great challenges we face, particularly since the creation of this forum, is that a lot of people (some well meaning, some not so well meaning) think we should be something that we are not, or they try and steer us away from where we need to be focused: building a directory of websites with unique content that will serve our surfers and downstream data users.
Even this tread is based entirely on the fallacy that we need submissions/suggestions in order to build this directory. While it sounds harsh, and some people with think I am being mean, we could do very well without URL suggestions. That doesn't mean we don't accept them, and it doesn't mean that we won't look at them (eventually), but we don't stop what we are doing because some webmaster decides to submit her or her site. It goes into the pile and we will review it when we review it. No priority for who was here first, no priority for those with a gold card or a seating pass, no priority for those who claim to do good works, or those who kill others in the name of religion. We reach into the submission pool and pull out a few suggestions, work on some of them, and toss the rest back into the pool.
And while there is no way to formally influence the process, there are tricks of the trade to make an editor possibly want to pick a given site out of the submission pool:
-- Submit to the correct category. I spend hours every week sorting missubmitted sites. Do I sort them and list them? Almost never, I'm not going to reward people who create more work for me.
-- Write compliant titles. How are all the other site titles formatted? If every other real estate site used the format Joe Smith - Acme Realty and someone submits a title: Buffy the Realtor, serving everyplace on the planet! Call now for low commission rates!!!!!!!!!! Does that make me want to reach out and review the site?
-- Use the description to describe the site. Don't tell me your market position! "We're #1!!!!!!!!!!" Tell me what someone can find on your site, and the description (while it may very well get rewritten) may catch the editor's eye.
Yes, some sites are going to wait a very long time through no fault of their own. We have about 10,000 active editors at any given moment -- and a backlog of submissions that would give you hearburn. The sad thing is that robably half of our submission are bad - maliciously bad. But there is no magic want we can wave to sort the good from the bad, short of opening up our Mark-20 eyeball and checking each one out.
Hope this helps.