Need to Reactive Account

jimnoble

DMOZ Meta
Joined
Mar 26, 2002
Messages
18,915
Location
Southern England
I've just asked for a PW reminder for myself and the email came through almost immediately.

Had you thought of checking your spam filters and, better yet, whitelisting messages from the dmoz.org domain?
 

Elper

Curlie Admin
RZ Admin
Joined
Sep 15, 2004
Messages
2,899
For Gmail, just create a filter matching sender dmoz.org and select "never send to spam"
I've never had a problem with them for dmoz, but for ebay it's a different story ;)
 

kbrkal

Active Member
Joined
Dec 20, 2011
Messages
30
I created the filter and I went to http://www.dmoz.org/public/forgetpass/ and I entered my username skatelords and hit submit and it displays : An email has been sent to your mailbox. Please check your email.

I just checked my gmail account and nothing is there, even checked spam folder.

I am technical as I can program so it defiantly seems like there is a bug of some kind. Maybe its because my account was deactivated? Not sure. Any ideas?

I want to get my account reinstated but I cant fill out the reinstatement form without the current password.
 

jimnoble

DMOZ Meta
Joined
Mar 26, 2002
Messages
18,915
Location
Southern England
Another ex-editor is just going through the same transaction and will report his experiences back to me. We'll see what happens.
 

jimnoble

DMOZ Meta
Joined
Mar 26, 2002
Messages
18,915
Location
Southern England
I can see that he managed to seek reinstatement OK by using the same procedures. He too uses a Gmail address.

I'm seeing no evidence for a bug at our end. However, I'll report this incident to AOL's system operators who will be able to investigate in time.

Please try again in a month by when the matter will hopefully be resolved. Do not be tempted to try and bypass our one account per editor rule.
 

Elper

Curlie Admin
RZ Admin
Joined
Sep 15, 2004
Messages
2,899
No need to wait a month imo, there was an extra square bracket ] in the email address registered for you, which I have removed - It should work now or in 24Hrs. :)
 

kbrkal

Active Member
Joined
Dec 20, 2011
Messages
30
I finally applied for reinstatement but I was denied. I do not understand why I would be denied? Is there a reason? Can I dispute it?
 

Elper

Curlie Admin
RZ Admin
Joined
Sep 15, 2004
Messages
2,899
Denials or removals are never discussed, so all I can do is point you to the Accounts guideline page.
 
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