Replies to apply@dmoz.org result in permanent fatal errors

Hi dinojim - Please post the key (it's the subject line of the bouncing email, it starts with opendir)...

Hi Elper , I got the same problem.

opendir - 87606784dff90f58b06407a861b3313c


Thank you!

Please try to reply again at intervals until you get a more sensible response. (That's all we do to kick the system).

thats odd -- where did my reply go..

Okay - I wrote a pretty nice reply but that went to moderation.

This is the solution:

If you are getting a fatal response, your email client is adding "re: " in the reply subject line. Whether you see it or not.... If you can't modify this in the client (there is a button for it in gmail), then you should copy the original subject from the original confirmation email, and use it as the subject to a blank email, to apply at dmoz dot org.

Cheers,

Sam

Fatal Error - Do THIS!

Sorry for the multiple post --- this might be helpful to make sticky.....

Be advised, I am in application process like all of you. So I have no authority at all on this board. However the following is what will fix the problem:

If you are getting an error when you reply and relaying is "denied," here is the explanation:

What causes the problem

When you receive that email that you must reply to, you must NOT change the subject line. You should be aware that gmail, and other clients, when you click "reply" generally add a "re: " to the subject line, and this causes the fatal error.

The fix

Modify the reply subject and remove that "re: " In gmail, there is an option to do this. I am not sure how to do this in other programs.

Alternatively, if you can't figure out how to modify the subject, make a copy the subject line that DMOZ sent to you: Mine was "opendir - fbremovedbyme4c20ed3d." Send a blank email with the COPIED subject line as the subject to apply at dmoz dot org.


Good luck with your applications!

Sorry sammydv3, but that's not the problem... it has something to do with the configuration of our email servers, not the subject line per say...
However, your solution is valid, thanks for taking the time to investigate this

Elper -- I wish I was actually investigating. Rather, it was a problem with my application, and I was able to figure it out

All one needs to do is to try again at intervals until the response is sensible. Sometimes once is enough; sometimes it takes ten attempts. There's no need to manipulate the subject line.

I received that error 3 times before the server got tired of me and said "thanks for submitting your application." I am sure you are right JimNoble. If people like me were patient between sending those replies, I am sure we wouldn't have the problem. It's pretty obvious how anxious everyone is to get their editing applications in and looked at.... lol.

Trouble Replying to confirmation email

I am having trouble replying to the confirmation email.

I got the following email after I submitted my website and received the following email:

INSTRUCTIONS - please read and follow carefully.

To complete your application process, please reply to this message.
This will confirm that we have your correct email address.

Do not change the Subject: line -- it contains your registration key.


When I reply I get this message after a while:

The address to which the message has not yet been delivered is:

apply@dmoz.org
Delay reason: SMTP error from remote mail server after end of data:
host mailin-01.mx.aol.com [64.12.137.169]: 421-:
(DNS:NR) http://postmaster.info.aol.com/errors/421dnsnr.html
421 SERVICE NOT AVAILABLE

No action is required on your part. Delivery attempts will continue for
some time, and this warning may be repeated at intervals if the message
remains undelivered. Eventually the mail delivery software will give up,
and when that happens, the message will be returned to you.


What should I do?

Could you post the key (starts with opendir) which is in the subject line?
You can try resending the mail - there should be more positive reply, and not a mail error if it works.

This time it looks like our mailservers have a dns error - from another aol server

Hi

I applied to today and am having the same problem as everyone else

opendir - 6d0a04150246625dfa626e0054f50168

editor username "thehill"

Thanks
Peter

the Hill - did you read my solution above?

Problem with apllication

Hi,

I am having a problem which is quiet strange, i have tried a couple of times to apply as an editor but what happens is that when i receive the application received email and when i reply back with keeping the subject line intact then i receive a mail immediately saying this

*** ATTENTION ***

Your e-mail is being returned to you because there was a problem with its
delivery. The address which was undeliverable is listed in the section
labeled: "----- The following addresses had permanent fatal errors -----".

The reason your mail is being returned to you is listed in the section
labeled: "----- Transcript of Session Follows -----".

The line beginning with "<<<" describes the specific reason your e-mail could
not be delivered. The next line contains a second error message which is a
general translation for other e-mail servers.

Please direct further questions regarding this message to your e-mail
administrator.

--AOL Postmaster



----- The following addresses had permanent fatal errors -----
<apply@dmoz.org>
(reason: 550 5.7.1 <apply@dmoz.org>... Relaying denied)

----- Transcript of session follows -----
... while talking to editors.dmoz.org.:
>>> DATA
<<< 550 5.7.1 <apply@dmoz.org>... Relaying denied
550 5.1.1 <apply@dmoz.org>... User unknown
<<< 503 5.0.0 Need RCPT (recipient)
-----------------------------------------------------

However when i send the apllication received mail second time with the subject line intact i then receive a confirmation email saying that your application is received and an editor will review it.

Now the problem is that this above situation has occured twice in 1 months time and both the times i have not received any editor response or a denial.

Please can some one check and let me know if my application has reached safely or should i try again.

http://www.dmoz.org/Society/Religion_and_Spirituality/Esoteric_and_Occult/Personal_Pages/

my username alamara67

password <deleted>

I am confused please guide me further.

Thanks,
Alam Ara.

sammydv3 said:

the Hill - did you read my solution above?

Click to expand...

Yes I did, I have replied to the email about 20 times. Including using different email clients, making sure the subject line wasnt being truncated etc etc

@thehill 20 must be a record
Your application is now queued normally,
as is alamara's.

Elper said:

@thehill 20 must be a record
Your application is now queued normally,
as is alamara's.

Click to expand...

Ah, these things happen.

Thanks for looking into it and letting me know.

I have been trying to reply to confirmation message received from apply@dmoz.org, mail keeps getting returned.

opendir - dc48c590bc818ba3621133a23e7bedaf

Please check status
Thanks

i cant send my registration code to apply@dmoz.org

forget it, my problem is gone